Archive

Minacia Co., Ltd. operates 37 facilities in Japan, including the brand "Hotel Wing International". We interviewed the company about the key points and benefits of using tripla Hotel Booking, and their future plans, as they sought a system that would easily provide benefits to their customers.   Minacia Co., Ltd.   Mr. Yasuyuki Sugiyama, General Manager, Sales & Marketing Dept. Ms. Miyuki Aoki, Manager, PR & Marketing Section, Sales & Marketing...

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Since April 2, 2020, tripla AI Chatbot is available on the official website of Keisei Bus Co., Ltd., whose head office is in Chiba Prefecture. Through the chatbot, express bus users can make inquiries in multiple languages, such as route information, reservation method, ticketing method, and terminal information.     Check out the website here...

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Keikyu EX Inn Co., Ltd.   Keikyu EX Inn Hamamatsucho - Daimon Station Manager Kentaro Nakajima Keikyu EX INN Shinagawa - Shimbamba Station North Manager and in charge of New Branch Opening, Head Office Chain Business Department Hideaki Yamamoto Head Office Chain Business Department Public Relations Momoka Gomi               Q: What changes have you seen in your working environment since you started using our service?   It hasn't been long since we introduced...

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Hankyu Hanshin Hotels Co., Ltd.   remm Business Division Mr. Satoshi Fujita, General Manager, Sales & Revenue Management Dept.               Q: What made you decide to introduce our system?   We received nearly 50 e-mails a day from overseas, so we decided to introduce this system to reduce the workload on site. Aside from reservations, I think AI is especially suitable for answering about fixed content such as luggage storage and check-in...

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Hakone-Airu is a Balinese style resort ryokan in Hakone-Yumoto, offering guests a unique concept of extraordinary hospitality. We asked them about the features of "tripla Hotel Booking," which are not available in other companies' booking engines, and their vision of using it in the future.           Hakone Airu   Mr. Ken Watanabe, Manager         Q: Please tell us about the recent use of "tripla Hotel Booking"   The day after the temporary suspension...

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Itsuki Hotels Japan Co., Ltd. manages Yufuin Bettei Itsuki, a hot spring inn in Yufuin, Oita Prefecture that blends traditional and modern styles. In March 2021, the 2 ryokans, Baien and Toshoan, were taken over and reopened in Yufuin. Around 2017, while considering the possibility of accepting inbound travelers, we introduced tripla chatbot because we thought it would improve our services. We asked Mr. Maeda, Representative...

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Key stats:   Increased direct bookings by more than 10% in 3 months Raised WEB members by 8000 in a single year Multiplied by 4 the number of UU on the official website     About the company:   The Centurion Hotel Group is a nationwide chain hotel with 21 facilities and provides 3 types of hotels: premium hotels where you can spend a luxurious time, city hotels that offer the...

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