Privacy Policy
(hereinafter referred to as “tripla”) is deeply aware that the personal information of our customers and other parties obtained through our business activities is important information that constitutes privacy. In order to respect our customers through the appropriate handling of personal information, and to live up to their expectations and trust in us, we comply with the Act on the Protection of Personal Information (Act on the Protection of Personal Information), other related laws, industry regulations, social norms, and public order and morals, and safely manage the personal information of all persons related to our company, The following is our privacy policy regarding the handling of personal information.
1. Personal information” means “personal information” as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the “Personal Information Protection Act”). Personal information” means information about a living individual that can identify a specific individual by name, date of birth, or other description, etc., or that contains a personal identification code, as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the “Act”).
2. We will acquire, use, and provide personal information in an appropriate manner, taking into consideration the nature and scale of our business. We will not handle personal information beyond the scope necessary to achieve the specified purposes of use, and will take measures to ensure that personal information is not used for purposes other than those specified.
3. We will not provide personal information to third parties except with the consent of the person concerned or when required by law (including, but not limited to, when responding to inquiries from law enforcement agencies such as the police and prosecutors (Article 197, Paragraph 2 of the Criminal Procedure Law)). ), we will not provide personal information to any third party. The following cases do not fall under the definition of “providing personal information to a third party.
(1) When we outsource all or part of the handling of personal information within the scope necessary to achieve the purposes of use of personal information as set forth in “Handling of Personal Information by Our Company”.
(2) Cases in which personal information is provided as a result of the succession of business due to merger or other reasons
(3) In cases where personal information is used jointly with a specific person, and where this fact, the items of personal information jointly used, the scope of joint use, the purpose of use by the person using the information, and the name of the person responsible for the management of the personal information are notified to the person in advance or are made readily available to the person in question The items of personal information to be used to that effect and jointly
4. We may disclose or provide personal information to third parties in foreign countries after entrusting the handling of personal information to them, as described below. For more information on the personal information protection system in the United States, please refer to the “Survey of Systems for the Protection of Personal Information in Foreign Countries” by the Personal Information Protection Commission.
record
Third parties to be provided
Twilio Inc.
[Claire] Purpose.
To send e-mails using “SendGrid” provided by the company
[Measures to protect personal information
The company’s measures to protect personal information are set forth in the company’s Privacy Policy The company’s measures to protect personal information can be confirmed from the company’s Privacy Policy. The company is certified under the international privacy protection standard (ISO/IEC 27018).
5. We will comply with laws, national guidelines, and other norms regarding the handling of personal information, and will establish and appropriately operate a personal information protection management system in accordance with the Japanese Industrial Standard “Personal Information Protection Management Systems – Requirements” (JIS Q 15001).
6. We will take measures to prevent and correct the leakage, loss, or damage of personal information.
7. In the event that we outsource all or part of the handling of personal information, we will exercise necessary and appropriate supervision over the outsourced party to ensure the safe management of the outsourced personal information.
8. We will strive to respond appropriately and promptly to complaints and consultations regarding the handling of personal information. We will also accept requests for disclosure, etc. (notification of purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, deletion, and suspension of provision to third parties) of personal information subject to disclosure held by us.
9. Upon receiving a request for disclosure, etc. as described in the preceding paragraph, we will conduct the necessary investigation without delay, and if we determine that there is a reason for the request as described in the preceding paragraph, we will cease use of the relevant personal information. However, in cases where the suspension of use of personal information requires a large amount of expense or it is otherwise difficult to suspend the use of personal information, and alternative measures can be taken to protect the rights and interests of the user, these alternative measures will be taken.
10. We will continuously improve our personal information protection management system.
11. We will take necessary and appropriate measures to ensure that personal information entrusted to us by users will not be subject to unauthorized access, loss, destruction, alteration, leakage, etc. of personal information by implementing organizational, physical, personnel, and technical measures, such as limiting access to personal information files, recording access logs, and implementing security measures to prevent unauthorized access from outside the Company. We will take necessary and appropriate measures for the safe management of personal information.
12. The Company’s address and the name of its representative are as follows
1-22-13 Shinkawa, Chuo-ku, Tokyo 104-0033, Japan
Kazuhisa Takahashi, CEO and
Representative Director Tadasu Torio, CTO and Representative Director, tripla Inc.
Enacted: June 15, 2017
Revised: July 16, 2019
Revision: December 8, 2023
Handling of personal information in our company
1. Purpose of use of personal information handled by the Company
(1) Personal information that we obtain directly from the individual
(1) Personal information of the person in charge of our clients
・To contact them regarding proposals and contracts
・To respond to various inquiries
(2) Personal information of seminar/exhibition participants
・Contact regarding seminars held or participated in by the Company ・
Provide information on participants to joint organizers
・Propose related services
For shareholder management, including the preparation of shareholder data based on prescribed standards in accordance with various laws and regulations.
To provide information on recruitment and job openings
・Recruitment selection and notification of acceptance or rejection
For business communications, preparation of employee lists, various procedures required by law (including after retirement), and other
employment management purposes
– For personnel selection and determination of job assignments
– For salary payments, tax processing, social insurance-related procedures, and provision of benefits
-For safety management measures
-To maintain and manage the physical and mental health of employees
(6) Personal information of those who contact us
・To improve our customer service
・To accurately understand and respond to inquiries and correspondence
(vii) Specified personal information, etc.
・To properly conduct clerical work for the preparation of withholding tax certificates and payment records, health insurance and welfare pension insurance notification clerical work, and unemployment insurance notification clerical work in accordance with laws and regulations.
(2) Personal information other than the above
(1) Personal information entered into services provided by the Company (AI chatbots, reservation engines, etc.) and other cookies, web beacons, etc. obtained by the Company in connection with these services
– For maintenance and operation of services and systems based on contracts
– For restoration or provision of alternative services due to system trouble
To reply to inquiries
-For analysis, statistical processing, and machine learning for the purpose of improving our systems, marketing, and other service levels
(2) Personal information obtained directly/indirectly based on other contracted services
・Providing services based on contracts and for the execution of business
2. Purposes of use of all retained personal data handled by the Company among the above
Please refer to the personal information and purposes of use described in 1 (1) above.
3. Contact for complaints regarding handling of retained personal data
“Personal Information Complaints and Consultation Desk” (listed at the end of this document)
4. Our address, name of representative and name of personal information protection manager
Our address, name of representative, and personal information protection administrator” (listed at the end of this document)
5. Procedures for responding to requests for disclosure, etc.
(1) Contact for requests for disclosure, etc.
“Personal Information Complaints and Consultation Desk” (listed at the end of this document)
(2) Form of documents to be submitted when requesting disclosure, etc. and other methods of requesting disclosure, etc.
Please send the following by mail or courier service to our “Personal Information Complaints and Consultation Desk”. We will respond promptly and without delay. Requests for disclosure by means other than mail or courier service (e.g., in person, by e-mail, fax, etc.) will not be accepted.
a)Please fill out the Company’s designated ” Application Form for Request for Disclosure, etc. “.
b) Identification documents
1) In case of application by the applicant
・Public identification (copy) of the applicant
2) In case of application by proxy
All of the following documents that apply.
(1) Documents confirming authority of representation
i. Legal representative A
copy of family register or other documents proving his/her qualification
ii. Voluntary agent (all of the following)
・A letter of attorney designated by the Company *This letter must be stamped with the seal of the person’s registered seal.
・Certificate of seal registration of the principal
(2) Documents verifying the identity of the representative
・Official certification of the representative (copy)
(3) Identification document of the applicant
・Official certificate of the applicant (copy)
Official Certificate means a
. or b. below.
a. One of the following
Driver’s license, driving record certificate, passport, personal identification number card (only the side showing name and photo), physical disability certificate, mental disability certificate, medical care booklet, residence card, special permanent resident certificate
(b) Two or more of the following documents:
certificate of insurance coverage of public medical insurance, copy of resident card, certificate of matters stated in resident card, pension book, late stage Certificate of insurance coverage of medical care for the elderly or nursing care insurance, certificate of membership of the National Public Service Mutual Aid Association or Local Public Service Mutual Aid Association, certificate of membership of the Private School Teachers’ Mutual Aid System, certificate of child support allowance, certificate of special child support allowance
The identification documents you provide will be used as follows.
Please send the documents only if you agree to the terms of use.
Personal information will be used to respond to requests for disclosure, etc., from the person in question.
Please make sure that any personal information that is not required for identification is illegible by blacking it out or other means.
Except as required by law, this personal information will not be provided to any third party without the consent of the individual concerned. We do not plan to outsource the handling of this personal information.
We will not provide personal information to any third party without the consent of the individual, except as required by law.
Please enclose a postal money order for 1,000 yen per request for “Notification of purpose of use” or “Disclosure.
If the fee is not enclosed as described above, we will contact you to that effect, but if payment is not made within the prescribed period, we will assume that no request for disclosure has been made. In principle, the documents sent will not be returned.
<Personal Information Complaints and Consultation Desk (Personal Information Protection Manager)
tripla Co., Ltd
Information System Department VP. Daijiro Fukada
Contact
1-22-13 Shinkawa, Chuo-ku, Tokyo 104-0033, Japan
tel: 03-6276-6553
*Please note that we are not responsible for documents lost or not received due to accident during mailing or delivery.
Please fill out all the necessary information. We may send back your application if any of the documents are incomplete.
Please note that we may not be able to respond to requests for disclosure, etc. in cases where there are exceptions to the Personal Information Protection Law.
Please note that we may take some time depending on the content of your request.
We will handle personal information collected in connection with a request for disclosure, etc. only to the extent necessary for the request for disclosure, etc. The submitted documents will be properly disposed of by the Company.
Please be aware that the use of the relevant services may become unavailable as a result of “Correction, etc.” or “Suspension of Use, etc.”. Please understand this in advance.
Retained personal data” means personal information that constitutes a collection of information systematically organized so that it can be retrieved using a computer or a collection of information systematically organized so that specific personal information can be easily retrieved by organizing, classifying, and attaching a table of contents, index, code, etc. according to certain rules. Personal information that constitutes a collection of information that is organized in a systematic manner so that specific personal information can be easily retrieved by classifying it according to certain rules or by attaching a table of contents, index, or codes, etc., and for which the Company is authorized to respond to all requests for disclosure, correction, addition, deletion, suspension of use, elimination, and suspension of provision to third parties. For details, please contact the “Personal Information Complaints and Inquiries Desk.